Packaging has its own sentiments and unpackaging has its own joys. So, at CentCherri, we make sure that the package warms you up to the sentiments of the past.
Our packaging includes the story behind each hand-picked item, so that, whether it’s a gift or a personal purchase, it is received with the knowledge that explains its beauty and uniqueness.
Given that many of these items are delicate, every item is carefully and securely packaged and quality checked.
Last but not least, all the materials used in packaging are recyclable and eco-friendly. We cherish what the past generations have left to us, and we want the next generation to have the chance to do the same.
For sneak peaks on how our packaging looks like visit our Instagram page @CentCherri
Where possible our team will get your order out to you within 1-2 working days: Monday – Friday 9am-5pm.
Standard Flat delivery rate is £4.99 using Royal Mail 2nd class to encourage suspense and patience for the valuable pieces heading your way! For the last minute panic buying, we have express delivery option. Orders above £50 will be free of delivery charge unless you insist.
In extreme high demand periods, please allow up to 10 working days to receive your order (public holiday, sales), as delays may occur from couriers side. Only Monday to Friday is classed as working days. Friday cut-off time is 12pm.
Currently delivering within the UK only. International delivery will commence in 2022.
Our hand-picked pieces are very fragile and valuable, we want to do our best to meet your expectations without putting them at risk of a trip back to us. Therefore, we highly recommend you examine the pictures and descriptions of each piece, to ensure you are satisfied (and excited) with your purchase.
Most if not all products listed on this website are preloved thus previously used, this is our way to restore the past and encourage considered consumption. Therefore, unless stated, all our products have signs of imperfection, forming part of the beauty of antiques and genuine vintage pieces.
Inspection time is 14 days following receipt of the item(s). During this period, you may return the ordered item for any reason for a full refund, providing the item has not been damaged, tampered and still is in the 'as sent' condition. Any damage, cleanings or tampering with the returning item will void all guarantees.
After 14 days, all rights for general return of the item is void and sale is final. Returns may be given in the form of credit against future purchases or direct refund, which might take up to 5 working days to be received.
The buyer is responsible for all costs associated with shipping the item back to us. The buyer is also responsible for any damage incurred in the process of return. Therefore, we advise buyers to return items securely in the same package.
To start a return, you can contact us at email@example.com